What this Privacy Policy covers
This Privacy Policy applies to information handled through the Metal Fabrications website and its website-based inquiry, communication, and project-submission functions.
It explains the general categories of information that may be received, the purposes for which information may be used, and the choices available to visitors.
The website should collect only the information reasonably required to respond to an inquiry, review a project, operate the website, or support related business functions.
Information that may be collected
The information received depends on how a visitor uses the website and what the visitor chooses to submit.
Contact information
A name, email address, telephone number, company name, or preferred contact method.
Project information
Project location, requested service, measurements, material preferences, target timelines, budget information, or other scope details.
Submitted files
Drawings, plans, photographs, sketches, specifications, reference images, or other documents voluntarily provided for project review.
Website activity
General device, browser, page-view, referral, security, and performance information collected through website tools.
Communications
Messages, questions, follow-up details, feedback, and other correspondence exchanged with the company.
Other submitted details
Any additional information a visitor voluntarily includes when completing a form or communicating with the company.
How information may be used
Information submitted through the website may be used to:
- Respond to contact requests and project inquiries.
- Review the requested fabrication scope and project requirements.
- Prepare follow-up questions, estimates, proposals, or other project communications.
- Review drawings, photographs, measurements, specifications, or reference materials.
- Coordinate project discussions, approvals, fabrication, or installation planning.
- Operate, maintain, protect, and improve the website.
- Detect spam, misuse, technical problems, or security issues.
- Maintain reasonable administrative and business records.
- Meet applicable contractual, regulatory, or legal requirements.
Information about the typical stages of a fabrication project is available in the project process guide .
Drawings, files, and reference materials
Visitors may choose to submit drawings, plans, reference images, photographs, specifications, or other files for project review.
These materials may be used to understand the requested scope, identify missing information, coordinate design discussions, prepare estimates, or determine whether a project can proceed to a later review stage.
Submitting a drawing or other file does not automatically create a project agreement, confirm technical approval, or guarantee that the submitted design can be fabricated or installed.
Additional information about project documentation is available in the design files and approvals guide .
When information may be shared
Information may be shared only when reasonably necessary to operate the website, communicate with a visitor, review or coordinate a project, maintain business systems, or meet applicable requirements.
Depending on the situation, information may be handled by website hosting providers, email or communication providers, form-processing tools, analytics services, security services, professional advisers, project collaborators, or other service providers supporting legitimate business functions.
When a project requires coordination with another party, relevant project information may be shared with that party only to the extent reasonably required for the stated purpose.
How long information may be retained
Information may be retained for as long as reasonably necessary to respond to the inquiry, evaluate or complete the relevant project, maintain appropriate business records, resolve a dispute, protect website security, or meet applicable obligations.
Retention periods may vary according to the type of information, the nature of the communication, the project status, and the reason the information was collected.
Information that is no longer reasonably required should be deleted, anonymized, or securely managed in accordance with the company’s applicable record-handling practices.
Information security
Reasonable administrative, organizational, and technical measures may be used to help protect information against unauthorized access, disclosure, alteration, misuse, loss, or destruction.
No website, email system, internet transmission, or storage method can be guaranteed to be completely secure. Visitors should avoid submitting unnecessary confidential information through general website forms.
Your privacy choices
Depending on the circumstances and applicable requirements, a visitor may ask to:
- Learn whether the company holds personal information relating to the visitor.
- Request access to personal information associated with the visitor.
- Request correction of information believed to be inaccurate or incomplete.
- Ask a question about how submitted information has been used.
- Withdraw consent for certain future uses where withdrawal is available.
- Request deletion of information that is no longer reasonably required, subject to applicable retention needs.
The company may need to confirm the requester’s identity before responding to a request involving personal information.
External websites and service providers
The website may contain links to external websites or use technology supplied by third-party providers.
Metal Fabrications does not control the privacy practices, content, availability, or security of external websites. Visitors should review the privacy information provided by any external website or service they choose to use.
Updates to this Privacy Policy
This policy may be updated when website functions, technology, project processes, business practices, or applicable requirements change.
The date near the top of the page identifies when this policy was most recently updated. Visitors should review the current version when submitting information through the website.
Privacy questions and requests
Questions about this Privacy Policy or requests concerning information submitted through the website can be sent using the contact option at the top of this page.
Include enough information for the team to understand the request, but do not submit unnecessary confidential documents or sensitive information through a general inquiry.