2. Do you provide design and drawing support?
Ask whether the company works only from completed fabrication information or can also develop details. Projects may need custom metal design drawings or 2D and 3D design coordination before they can be priced or built accurately.
3. How are drawings reviewed and approved?
Confirm who prepares drawings, who must approve them, how revisions are tracked, and what approval releases the work into production. The design files and approvals guide outlines why documented sign-off matters.
4. Who verifies the site dimensions?
Homeowner or contractor dimensions may support early budgeting, but fitted metalwork often requires field verification. Ask how the company handles the site measurement and installation workflow.
5. How do you coordinate with the project team?
Clarify communication with the architect, engineer, builder, designer, glazing contractor, millworker, electrician, landscaper, and other affected trades. A structured architect and builder collaboration process can reduce conflicting information.
6. Which materials and finishes do you recommend?
The answer should account for appearance, exposure, corrosion risk, cleaning, wear, fingerprints, coating repair, and long-term maintenance. Compare options using the materials and finishes guide.
7. What is included in your quote?
Confirm whether pricing includes design, drawings, engineering coordination, materials, hardware, samples, fabrication, finishing, delivery, installation, travel, equipment, and taxes. The custom metal fabrication pricing guide explains the main cost drivers.
8. What could change the quoted price?
Ask how revisions, site changes, hidden conditions, specialty hardware, finish changes, material escalation, additional visits, or delayed installation are handled. Review the pricing and timeline FAQ before comparing proposals.
9. What is the realistic project timeline?
A useful answer separates design development, site measurement, approvals, procurement, fabrication, finishing, delivery, and installation. The custom metalwork project process provides a framework for those stages.
10. Who handles delivery and installation?
Confirm the transport plan, unloading responsibility, lifting requirements, access route, site preparation, attachment points, protection, alignment, and final review. Shop-only pricing may exclude major site responsibilities.